FAQs for Drake Related
Standard shipping on domestic orders - please allow 2-3 business days for your order to process and 3-5 days to ship. Due to COVID-19 other delays can occur, but in this instance you will be alterted by the customer service team.
Error on shipping address
Shipping addresses cannot be changed once orders are processed in our system. Please be sure to double check all information before checking out to ensure a quick shipping process. If you notice an error, please contact customer service immediately so we can try to fix any errors.
How can I track my order?
Once your package has shipped, you will receive an email with cooresponding tracking information. Please be sure to double check all information, including email, before checking out to ensure a quick shipping process. If you do not receive a confirmaiton email within 24 hours please reach out to customer service to ensure your order has processed.
What is the return policy?
ALL SALES ARE FINAL. Once an order is processed, we cannot cancel or modify a shipment. In the case of damaged or incorrect goods received, please contact Customer Service immediately to review and resolve.
What if something is out of stock?
Stay tuned on our social media channels for any future restock announcements and further drops.
What if I have more questions?
Please reach out to customer service firstname.lastname@example.org for any further questions.